Sabrina Glozeris

Last updated March 3rd 2011
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SABRINA GLOZERIS

Omaha, NE

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PROFESSIONAL PROFILE 
Administrative professional with over ten years experience in executive support and department administration. Background features expertise in office operations, project management, customer client relations, and meeting coordination. Outstanding oral and written communication skills. Proficient in a variety of software applications and platforms. Credentials also include expertise in website maintenance and online forum management.

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WORK EXPERIENCE 

Kelly Services, Omaha, NE

September 2010 - March 2011
Information Routing Specialist
  • Accurately identify, index, and route incoming correspondence
  • Research missing information when not present on forms
  • Special projects as assigned

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Oriental Trading Company, Omaha, NE

April 2010 - September 2010
Customer Service Agent
  • Enter customer orders received via telephone.
  • Resolve customer service issues.

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DaVita Inc., Omaha, NE

September 2008 - March 2009
Clinical Administrative Assistant
  • Clinic Support: Provide phone support, gather new/visiting patient information, maintain inventory levels and order supplies, update weekly reports regarding staffing, medication levels, and patient census

  • Select Highlights: Wrote desk manual, set up system to save two clinics 10% on shipping costs

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Hewitt Associates (now Aon Hewitt), Lincolnshire, IL

March 1998 - May 2008
Administrative Assistant II
Aon Hewitt is the world's largest provider of multi-service HR business process outsourcing. Clients include more than half of all Fortune 500 and more than one third of Fortune Global 500.

  • Executive Support (Hewitt Leadership Group): Arrange international and domestic travel, maintain executive calendars, compose/edit correspondence, prepare presentations and conference materials, generate expense reports, organize interviews, provide technical support.

  • Department Administration: Coordinate departmental meetings and outings, compile monthly allocations and weekly metrics reports, maintain confidential employee records, manage Lotus Notes databases (content management, reorganization, and development of "portal" overlays), design and maintain spreadsheets, train new employees.

  • Select Highlights: Organized and managed office move (200 employees), assisted in 5 additional office moves, coordinated Knowledge Management Conference, member of the Assistant Mentoring and New Hire Orientation Groups.

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Quill Corporation, Lincolnshire, IL

July 1997 - March 1998
Customer Service Representative
Enter customer orders received via telephone, fax, mail, and internet. Resolve customer service issues.

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EDUCATION 

College of Lake County, Grayslake, IL, June 1995 - August 1997

AA in History

 

Franklin University, Columbus, OH, January 2009 - Present

BS in eMarketing

 

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SKILLS 
  • Software: Microsoft Office Suite (including Access, Outlook, Project and Visio), vBulletin, Internet Explorer, Firefox, and Lotus Notes.
  • Typing speed of 70 - 80 wpm.
  • 10 Key Data Entry - 9,000

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ORGANIZATIONS 
American Society of Administrative Professionals

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